How Do I Download an Export?

About

The Exports page is the central hub for all data exports in Goliath, whether you exported properties, contacts, or skip-trace results. Every export kicked off from anywhere in the platform appears here, and all downloads happen from this one location. Once an export completes, you can download it in multiple formats—CSV for universal compatibility, XLSX for Excel, or specialized formats like META CUSTOMER LIST and MULTILINE DIALER for skip-trace exports. You can also rename exports inline, navigate back to the exported records, or delete old exports when they’re no longer needed.

Step-by-Step Guide

1. Navigate to the Exports page

   Open the Exports page from the main navigation. You’ll see a list of every export you and your teammates have created, including exports from the Properties table, Contacts table, and Skip Trace results.

2. Wait for the export to complete

   Exports show a status indicator: Pending or Running while processing, and Completed when ready to download. The page auto-refreshes as exports finish, or you can manually refresh to check progress. Only completed exports can be downloaded.

3. Choose your download format

   Click the actions menu (three dots or download icon) next to the completed export. For property and contact exports, you’ll see CSV (universal, works in any spreadsheet tool) and XLSX (Excel-native, preserves formatting for phone numbers and dates). For skip-trace exports, you’ll also see META CUSTOMER LIST (hashed and normalized for Facebook/Instagram Custom Audience uploads) and MULTILINE DIALER (formatted for auto-dialer software, with sub-options for one-row-per-phone or separate files depending on your dialer’s requirements).

4. Download the file

   Select your preferred format. The file downloads immediately with a default name. If you need to organize or tag the export—for example, by campaign name or date—click the file name in the list to rename it inline before downloading or sharing with teammates.

5. Optional: View the exported records

   In the actions menu, you’ll also see View in Properties or View in Contacts shortcuts. These navigation links jump you to the Properties or Contacts page filtered to the exported tag, so you can verify what was exported or take follow-up action on the same set of records.

6. Delete old exports when finished

   Exports persist on this page indefinitely (or per your organization’s retention policy). When you no longer need an export, delete it from the actions menu to keep the list tidy.

Pro Tips

• Rename exports before downloading if you plan to share them with teammates or store them by campaign—inline renaming keeps files organized without extra steps after download.
• Use View in Properties or View in Contacts to double-check the exported data set or run additional filters on the same tag before taking action.
• Meta and Multiline Dialer formats only appear for skip-trace exports—if you don’t see those options, the export did not include skip-traced phone numbers.

Frequently Asked Questions

Q: Why don’t I see META CUSTOMER LIST or MULTILINE DIALER download options?

Those formats are only available for skip-trace exports. If you exported properties or contacts without skip-tracing phone numbers, you’ll only see CSV and XLSX.

Q: Can multiple teammates download the same export?

Yes. Exports are scoped to your organization, so any team member with access to the Exports page can download the file. There’s no additional cost to download—exports are generated once, and downloads are free.

Q: How long are exports kept on this page?

Exports persist indefinitely (or per your organization’s data retention policy). You can manually delete old exports when they’re no longer needed to keep the list clean.